Coffee Educator/Roaster + Cafe Management Experience $22-$27 Per Hr + Tips

Assistant Cafe Manager/Manager in training responsibilities include:

• Managing day-to-day operations of the cafe
• Assist in hiring and onboarding new staff and baristas
• Training employees on drinks preparation and proper use of coffee equipment
• Training to become a Store Manager

Job Brief:
We are looking for an Assistant Cafe Manager to organize daily operations and motivate our staff to provide excellent customer service while training to become a Store Manager.

Assistant Cafe Manager responsibilities include working (and training) with the Store Manager scheduling shifts for baristas, monitoring daily expenses and revenues and ordering supplies like coffee, milk and snacks, as needed. To be successful in this role you should have work experience with various roles in specialty coffee shops. Also, you should be available to work during opening hours, including weekends and holidays.

Ultimately, you will help increase profitability, boost customer engagement and lead the team to success while learning the skills required to become a Store Manager.

You will be reporting to the General Manager every week for planning and budget meetings.

Responsibilities:

• Manage day-to-day operations of the cafe
• Train employees on drinks preparation and proper use of coffee equipment
• Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)
• Maintain updated records of daily, weekly and monthly revenues and expenses
• Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
• Ensure all cafe areas are clean and tidy
• Nurture friendly relationships with customers to increase loyalty and boost our reputation

Requirements:

• Work experience as a Cafe Manager, Assistant Manger, Or Shift Lead Barista
• Experience as a Specialty, or Third Wave Coffee barista
• Hands-on experience with professional coffee machines
• Good math skills
• Availability to work within opening hours (including weekends and holidays)
• Excellent communication skills with the ability to manage and motivate a team
• Customer service attitude
• High school diploma
• Additional certification (e.g. in Business Administration or Hospitality) is a plus
• Q Grader experience a plus

Job Types: Full-time, Part-time

Pay: $22.00 - $27.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 2 years

Restaurant type:

• Coffee shop

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Weekend availability

Experience:

• Coffee experience: 2 years (Required)
• Coffee Educator/Trainer: 1 year (Required)
• Store management: 2 years (Required)

Work Location: In person

 

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